Privacy Policy

1. Information We Collect

We collect information you provide directly to us when you contact us via WhatsApp, email, or any inquiry form on our website. This may include your full name, company name, trade licence number, Emirates ID or passport details, email address, phone number, and financial information necessary to prepare your corporate tax filing.

We may also collect technical data automatically when you visit our website, including your IP address, browser type, device information, pages visited, and time spent on the site. This data is collected via standard web server logs and may be used for security and analytics purposes.

2. How We Use Your Information

We use the information we collect to: (a) provide and deliver our corporate tax filing services; (b) prepare and submit your UAE Corporate Tax return to the Federal Tax Authority (FTA); (c) communicate with you regarding your filing status, eligibility, and service updates; (d) comply with UAE legal and regulatory obligations; (e) improve our website and services; and (f) respond to your enquiries and support requests.

We do not use your personal data for automated decision-making or profiling. We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. Legal Basis for Processing

Under the UAE PDPL, we process your personal data on the following legal bases: (a) Performance of a contract — processing is necessary to deliver the tax filing services you have engaged us for; (b) Legal obligation — we may be required to process and retain certain data to comply with UAE tax law, FTA regulations, and anti-money laundering requirements; (c) Legitimate interests — we process limited technical data to maintain the security and functionality of our website; (d) Consent — where required by law, we will seek your explicit consent before processing.

4. Data Sharing and Disclosure

We may share your information with: (a) the UAE Federal Tax Authority (FTA) as required to submit your corporate tax return; (b) authorised service providers who assist us in delivering our services, subject to confidentiality obligations; (c) professional advisors including legal counsel, where necessary; (d) government authorities or regulators where required by UAE law or court order.

We do not transfer your personal data outside the UAE without ensuring adequate protections are in place in accordance with the UAE PDPL.

5. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy and to comply with our legal obligations. In accordance with UAE Corporate Tax Law and FTA requirements, tax-related records are retained for a minimum of seven (7) years from the end of the relevant tax period. After this period, data is securely deleted or anonymised.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include secure communication channels, access controls, and regular security reviews. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Your Rights Under UAE PDPL

Under the UAE Federal Decree-Law No. 45 of 2021, you have the following rights regarding your personal data: (a) Right of Access — you may request a copy of the personal data we hold about you; (b) Right to Rectification — you may request correction of inaccurate or incomplete data; (c) Right to Erasure — you may request deletion of your data, subject to our legal retention obligations; (d) Right to Restriction — you may request that we limit the processing of your data in certain circumstances; (e) Right to Data Portability — you may request your data in a structured, commonly used format; (f) Right to Object — you may object to processing based on legitimate interests.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within the timeframes prescribed by UAE law.

8. Cookies and Tracking

Our website may use essential cookies necessary for the site to function correctly. We do not currently use advertising or tracking cookies. If this changes, we will update this policy and seek your consent where required. You can control cookie settings through your browser preferences.

9. WhatsApp and Electronic Communications

When you contact us via WhatsApp, your messages are subject to WhatsApp's own privacy policy in addition to ours. We use WhatsApp solely for client communication and service delivery. We do not share WhatsApp conversations with third parties except as required by law.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable UAE law. The updated policy will be posted on this page with a revised 'Last Updated' date. We encourage you to review this policy periodically. Continued use of our services after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Tax Filing Dubai | Email: [email protected] | Dubai, United Arab Emirates